Author : Ramadan Moawad
Source : Journal of Science and Its Applications
Date of Publication : 04/2009
Abstract :
ABSTRACT - In the current marketplace, there are maturity models, standards,
methodologies, and guidelines that can help organizations to improve the
ways of doing business. However, most available improvement approaches
focuses on a specific part of the business and do not take a systemic approach
to the problems that most organizations are facing.
The Capability Maturity Model Integration [CMMI] focuses on improving
software and systems. CMMI consists of best practices that address product
development and process improvement. It addresses practices that cover the
product’s life cycle from conception to delivery and maintenance. There is an
emphasis on both systems engineering and software engineering and the
integration necessary to build and maintain the total product (Chrissis,
Konrad, & Shrum, 2005) (Hefner, 2000).
In this paper, we propose a software tool (prototype) to enhance the way
projects control its quality processes using CMMI principles. The tool is
evaluated by specialized organization in the UK (Blue Eye Consulting) the
BEC used the tool in CSR project. The tool automates the activities of the
process and product quality assurance process area under CMMI . It helps to
evaluate the performed processes, work product against standards and
procedures. It is based on identifying and documenting noncompliance
issues. It helps to ensure that noncompliance issues are addressed. The tool
ability to register noncompliance issues formally through a database and
allocating dates and owners helps in integrating the project issues and
improving across team communications.
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